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  • Payment due. I require a 50% retainer at time of order confirmation so that I can source your cute cutters, sprinkles, and packaging. Your payment reserves your pick-up date too!

  • No show = no cookies. These cookies are best enjoyed fresh! Not showing up to the agreed upon pickup time forfeits your order. Need to reschedule your order? Please reach out at least 3 days prior to your pickup time.

  • Refunds. I can offer refunds up to 24 hours after the payment is accepted. Unfortunately, after that time, I cannot offer refunds as your cutter order has likely already been placed.

  • Delivery Clause. All orders are pick-up only. Delivery can be an scheduled with an additional fee of $40! 

  • Pickup Dates and Times. Delivery and pick up times are set upon ordering. Please put that cookie pickup date in your calendar!

  • Change Cutoff. Decisions are tough! But we're here to help. Order changes can be made within 72 hours of order confirmation. After that, all change requests will be under consideration and a change fee may apply.

  • Inspiration. Thanks tons for bringing those inspo pictures! They're just that - inspiring. But your cookies will not be perfect replicas - we'll try to keep it close and still honor the original artests

  • Covid Care. We know that you can't control when you have come in contact with a person who has Covid, and we want to work with you. Need to reschedule your event? We can freeze your cookies for 2 weeks so you can stay home and rest.

  • In a hurry? While I can't accommodate all last minute orders, I will make my best effort too. Orders placed with a turnaround time of under 14 days will require a rush fee of 25% of your total order

  • Price Adjustments. All prices are subject to change. 

  • Product Photography. Say Cheese! We create replicas of client orders to photograph these pretty sweets. If you do not want your cookies in the spotlight, please let me know at the time you place your order. 

  • Copycats. Copyrighted images (think Disney) are protected, and I won't be able to replicate them. We can make a similar color palette though - so let's talk!

  • Pictures are worth a thousand words. But they're not always accurate. Colors and lighting in photos may be slightly different than what you end up with. Also - cookies in photos may not be true to size! 

  • Order Minimums. I require a minimum order of one dozen! Need fewer? Stay tuned for a popup shop announced on my Instagram & Facebook page!

  • It's All Yours Now. Once you pickup your order, what happens to your cookies, is all on you! Keep 'em safe!

  • No Ghosts - To get your order just right, I'll need you to reply to my messages within 4 hours - otherwise, I may just have to wing it. Questions for me? Please give me about 8 hours to reply - I'm usually covered in dough.

  • Allergies? My baked goods are made with foods that can be known allergens (nuts, eggs, dairy, gluten). I do not currently accommodate allergy-conscious orders, but please do reach out - I may have a perfect referral for you!

  • Cottage Food Laws. This has been made in a home kitchen and is not subject to inspection. Our kitchen is not nut free, egg free, dairy free, gluten free. 

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